How can we help you?
FAQs
Where can I download Windows Live Mail safely today?
Grab the Windows Live Mail setup from Microsoft’s official archives or a trusted mirror such as the Microsoft Update Catalog or Archive.org. Avoid random download sites that offer repackaged installers.
Can I still run Windows Live Mail on Windows 10 or Windows 11?
Yes. The app runs best in Windows 10, but it still works on Windows 11 when you install the older .NET prereqs and run the installer in compatibility mode for Windows 7.
How do I back up and protect my Windows Live Mail data?
Copy the Local Folders and Store folders (under AppData) to an external drive before making changes, and export your messages to .eml or Microsoft Exchange format so you always have a restore point.
What should I do when IMAP or SMTP errors stop syncing?
Double-check your server details, port numbers, and SSL/TLS flags with your provider, then delete and re-add the account. Some providers require an app-specific password or security setting unlocked in their dashboard.
How do I recover missing emails or folders in Live Mail?
Look for the missing data inside the Local Folders, use a tool like Windows File History if you have it enabled, or manually import previously exported .eml/.pst files to rebuild the mailbox.
Can I move my Windows Live Mail data to Gmail, Outlook, or Thunderbird?
Yes. Export messages to .eml or Microsoft Exchange, then import them into your new client. Gmail requires IMAP, while Thunderbird can import .eml directly, so choose the format that matches the destination.
Need Help?
Visit our Help Center for step-by-step troubleshooting, backup and migration guides, and personalized support for Windows Live Mail users.
